MABEL’s Terms & Conditions

Mabel of Marblehead Event Terms & Cancellation Policy

Effective Date: August 2026

These Event Terms apply to tickets and registrations for public and community events hosted or produced by Mabel of Marblehead unless different terms are expressly stated on the applicable event page.

By purchasing a ticket or registering for a Mabel event, you agree to the following terms.

1. Ticket Purchases

Event registration is not confirmed until required payment has been received.

Tickets are subject to availability and may be limited based on venue capacity, event format, materials, or other considerations.

Unless otherwise stated on the applicable event page, all ticket sales are final and non-refundable.

2. Guest Cancellations

If you are unable to attend an event, your ticket is non-refundable unless otherwise expressly stated on the event listing.

Failure to attend an event does not entitle the ticket holder to a refund, credit, or transfer to another Mabel event.

Because many Mabel events require advance commitments to venues, collaborators, materials, food, beverages, and other event costs, Mabel is generally unable to provide refunds for individual guest cancellations.

3. Ticket Transfers

Unless otherwise stated for a particular event, guests may transfer their ticket to another person by notifying Mabel prior to the event.

The original purchaser is responsible for providing Mabel with the replacement guest's name and any other information reasonably required for the event.

Tickets may not be resold for more than their original purchase price.

4. Event Changes

Mabel reserves the right to make reasonable changes to an event when necessary.

Changes may include the event schedule, programming, speakers, instructors, collaborators, vendors, venue, location, activities, or other details.

A reasonable change to event programming or participating vendors, speakers, or collaborators does not constitute an event cancellation and does not automatically entitle ticket holders to a refund.

5. Event Cancellation by Mabel

If Mabel cancels an event and does not provide a rescheduled date, ticket holders will receive a refund of the ticket price paid.

If an event is rescheduled, existing tickets will automatically be honored for the new date.

If a ticket holder is unable to attend the rescheduled date, Mabel will provide instructions regarding available refund or credit options.

6. Severe Weather & Circumstances Beyond Mabel's Control

Mabel events may be affected by severe weather, unsafe conditions, venue closures, emergencies, illness, government restrictions, transportation disruptions, or other circumstances outside Mabel's reasonable control.

When possible, Mabel will first attempt to safely proceed with, relocate, modify, or reschedule the event.

If an event cannot reasonably proceed, Mabel will communicate available options to registered guests, which may include rescheduling, a credit, or a refund depending on the circumstances and recoverability of event costs.

Mabel is not responsible for guests' incidental expenses associated with an event cancellation or rescheduling, including transportation, accommodations, childcare, or other personal expenses.

7. Minimum Attendance

Certain events may require a minimum number of registrations to proceed.

If Mabel cancels an event because the required minimum attendance is not reached, registered guests will receive a refund of the ticket price paid or may be offered the option to apply the amount toward a rescheduled event.

8. Late Arrival

Guests are responsible for arriving at the time specified in the event details.

Some experiences involve scheduled instruction, meals, transportation, timed venue access, or group activities and may not be able to accommodate late arrivals.

Late arrival or missed portions of an event do not qualify for a refund.

9. Food, Beverage, Allergies & Dietary Restrictions

Some events may include food or beverages provided by Mabel, the event venue, caterers, collaborators, or other third parties.

Guests are responsible for notifying Mabel of allergies or dietary restrictions when requested during registration.

While reasonable efforts may be made to accommodate dietary needs, Mabel cannot guarantee an allergen-free environment or the absence of cross-contact.

10. Photography & Video

Photography and/or video may take place during Mabel events for use on Mabel's website, social media, marketing materials, and other promotional channels.

Guests who do not wish to appear in identifiable photography or video should notify Mabel prior to or upon arrival at the event. Mabel will make reasonable efforts to accommodate those requests.

11. Personal Belongings

Guests are responsible for their own personal property during events.

Mabel is not responsible for lost, stolen, forgotten, or damaged personal belongings except to the extent required by applicable law.

12. Guest Conduct

Mabel events are designed to create welcoming, respectful, and enjoyable experiences.

Mabel reserves the right to refuse admission or require a guest to leave an event for behavior that is unsafe, disruptive, threatening, harassing, discriminatory, or otherwise materially interferes with the experience of other guests, staff, venues, vendors, or collaborators.

A guest removed for such conduct will not be entitled to a refund.

13. Participation

Participation in Mabel events and activities is voluntary.

Guests are responsible for determining whether an activity is appropriate for them and participating within their own abilities and comfort level.

14. Agreement to Event Terms

By purchasing a ticket or registering for a Mabel event, you acknowledge that you have read and agreed to these Event Terms & Cancellation Policy as well as any additional terms stated on the applicable event page.

Mabel’s Creatives Club Membership Terms & Conditions

Effective Date: August 2026

By purchasing a Mabel’s Creatives Club membership, you agree to the following Membership Terms & Conditions.

1. Membership Options

Mabel’s Creatives Club offers two monthly membership options: Full Membership and Digital Membership.

Full Membership — $65/month

Full Membership is designed for members who would like access to both the digital Creatives Club community and in-person programming.

Membership benefits may include:

  • Member Directory

  • Monthly Creatives Club Newsletter

  • Coffee + Convos

  • Lunch + Learns

  • Club mixers and networking events

  • Circle community access upon launch

  • Member pricing for select events and the Creatives Club Summit

  • Additional member experiences, opportunities, or programming as offered by Mabel

Digital Membership — $25/month

Digital Membership is designed for members who would like to participate in the Creatives Club community digitally while still having access to select member benefits and opportunities.

Membership benefits may include:

  • Member Directory

  • Monthly Creatives Club Newsletter

  • Circle community access upon launch

  • Digital events and programming

  • Member pricing for select in-person events

  • Member pricing for the Creatives Club Summit

Membership benefits, programming, event schedules, and availability are subject to change as the Creatives Club evolves.

2. Application & Membership Approval

Mabel’s Creatives Club is an application-based community. Purchasing a membership does not automatically guarantee acceptance into the Club.

After purchasing, prospective members will be asked to complete the Creatives Club application. Mabel reserves the right to approve or decline membership applications at its discretion in order to maintain the purpose, experience, and community of the Club.

If an initial applicant is not accepted into the Creatives Club, the initial membership payment will be refunded.

Once an applicant has been accepted and membership has begun, the standard no-refund and cancellation policies below apply.

3. Monthly Billing & Automatic Renewal

Creatives Club memberships are recurring monthly memberships.

By purchasing a membership, you authorize Mabel of Marblehead to automatically charge the payment method provided at checkout each month at the applicable membership rate until your membership is canceled in accordance with these Terms.

Membership rates may change in the future. Members will be notified in advance of any change to their recurring membership rate.

4. Cancellation Policy

Members may cancel their membership at any time by providing at least 30 days’ written notice to Mabel of Marblehead.

Because 30 days’ notice is required, a membership may renew and an additional monthly payment may be charged if the next billing date falls within the 30-day cancellation notice period.

Membership and applicable benefits will remain active through the member’s final paid membership period.

Cancellation requests must be submitted in writing to Mabel of Marblehead.

5. No Refunds

Except for an initial applicant who is not accepted into the Creatives Club, all membership payments are non-refundable.

Mabel does not provide full or partial refunds for:

  • Membership cancellations

  • Unused membership benefits

  • Missed events or programming

  • A member’s inability to attend in-person or digital programming

  • Partial months of membership

  • Failure to use membership resources, benefits, discounts, or programming

Members are responsible for managing their membership and submitting cancellation requests in accordance with the 30-day cancellation policy.

6. Member Directory

All active Creatives Club members are eligible to be included in the Mabel’s Creatives Club Member Directory.

Members are responsible for providing accurate information, images, links, and other materials requested for their directory listing and for notifying Mabel if that information changes.

Upon the conclusion of a member’s final paid membership period, their listing will be removed from the Member Directory.

By submitting information for the Member Directory, members give Mabel permission to publish the submitted business information, biography, headshot, logo, website, social media links, and other materials provided for the purpose of promoting and facilitating connections within the Creatives Club.

7. Events & Programming

Membership does not guarantee admission to every Creatives Club event.

Certain events may:

  • Require separate registration

  • Have limited capacity

  • Be available on a first-come, first-served basis

  • Require an additional ticket or fee

  • Offer member-specific or discounted pricing

Full Members may receive access to programming that is not included with Digital Membership.

Mabel reserves the right to add, remove, reschedule, relocate, modify, or cancel programming as needed.

8. Community Expectations

The Creatives Club is intended to foster genuine connection, collaboration, learning, and support among its members.

Members are expected to engage respectfully and professionally with other members, speakers, partners, vendors, and the Mabel community.

Mabel reserves the right to suspend or terminate a membership for conduct that is disruptive, inappropriate, harmful to another member, inconsistent with the purpose of the community, or otherwise detrimental to Mabel or the Creatives Club.

Membership may also be terminated for misuse of member information or resources.

9. Member Information & Privacy

Information shared within the Creatives Club Member Directory or private community is intended to facilitate genuine member-to-member connection.

Members may not scrape, reproduce, sell, distribute, or use the Member Directory or other member information for unsolicited mass marketing, spam, or other unauthorized commercial purposes.

Members should use discretion when sharing confidential or proprietary business information within Club conversations. Participation in the Creatives Club does not create a confidentiality obligation between members unless those members separately agree otherwise.

10. Membership Benefits & Changes

Mabel’s Creatives Club is an evolving community. Specific benefits, platforms, events, schedules, speakers, locations, and programming may change over time.

Mabel may make reasonable changes to membership benefits or these Membership Terms & Conditions as the Club evolves. Material changes affecting membership pricing or cancellation terms will be communicated to active members.

11. Membership Is Individual

Unless otherwise stated by Mabel, each Creatives Club membership is intended for one individual and may not be shared, transferred, or used by multiple individuals or businesses.

12. Acceptance of Terms

By purchasing and maintaining a Mabel’s Creatives Club membership, you acknowledge that you have read, understood, and agreed to these Membership Terms & Conditions, including the recurring monthly billing, 30-day cancellation, and no-refund policies.

Mabel of Marblehead Website Terms & Conditions

Effective Date: August 2026

Welcome to Mabel of Marblehead. These Terms & Conditions govern your use of the Mabel of Marblehead website, as well as purchases, registrations, and transactions made through the website.

By accessing this website, making a purchase, registering for an event, or otherwise using Mabel of Marblehead's services, you agree to these Terms & Conditions and any additional policies or terms applicable to the specific service, event, membership, or offering you purchase.

1. About Mabel of Marblehead

Mabel of Marblehead provides curated events, community programming, memberships, private experiences, rentals, collaborations, educational experiences, and related lifestyle offerings.

Specific offerings, availability, pricing, locations, inclusions, and policies may vary.

2. Purchases & Payments

All prices are displayed in U.S. dollars unless otherwise stated.

Payment is due according to the terms presented at checkout, on an invoice, or in a separate agreement.

By providing payment information, you represent that you are authorized to use the selected payment method and authorize Mabel of Marblehead and its payment processor to charge the applicable amount.

Mabel reserves the right to correct pricing or listing errors and to cancel or refund a transaction affected by a material error.

3. Events

Purchases and registrations for Mabel-hosted events are subject to the Mabel of Marblehead Event Terms & Cancellation Policy in effect at the time of purchase.

Event details, including date, time, location, programming, instructors, collaborators, menus, activities, and other elements, may be modified when reasonably necessary.

4. Creatives Club Membership

Mabel’s Creatives Club is a recurring membership program and is governed by separate Creatives Club Membership Terms & Conditions.

By purchasing and maintaining a Creatives Club membership, members also agree to those Membership Terms.

5. Private Events, Rentals & Custom Services

Private events, Party With Mabel experiences, rentals, floral arranging experiences, Mahjong lessons, collaborations, and other custom services may be subject to additional booking terms, invoices, proposals, agreements, deposits, cancellation policies, or service-specific requirements.

Where separate written terms are provided for a particular service, those terms will control in the event of a conflict with these general Website Terms & Conditions.

6. Cancellations & Refunds

Cancellation, rescheduling, credit, and refund policies vary depending on the offering purchased.

The applicable policy will be stated on the event listing, product page, checkout page, invoice, booking agreement, membership terms, or other materials associated with the purchase.

Unless expressly stated otherwise, purchases are non-refundable.

7. Event & Service Changes

Mabel may make reasonable changes to an event or service when circumstances require, including changes to timing, location, programming, collaborators, instructors, vendors, or other event details.

If Mabel cancels an offering entirely, the cancellation policy applicable to that offering will determine whether the purchaser receives a refund, credit, rescheduling opportunity, or other remedy.

8. Photography & Media

Mabel events and experiences may be photographed or recorded.

Where notice is provided that photography or recording will occur, attendance may result in incidental appearance in event photography or video used to document or promote Mabel and its community.

Guests who have concerns about appearing in photography or video should notify Mabel before or at the event so reasonable efforts can be made to accommodate the request.

9. Personal Responsibility & Assumption of Risk

Participation in events, activities, workshops, lessons, gatherings, rentals, and other Mabel experiences is voluntary.

Participants are responsible for determining whether an activity is appropriate for them and for communicating any relevant accessibility needs, allergies, dietary restrictions, or other concerns when applicable.

To the fullest extent permitted by law, participants accept the ordinary risks associated with attending and participating in the activities they choose.

10. Food, Beverage & Allergies

Some Mabel events or experiences may include or involve food and beverages provided by Mabel, a venue, collaborator, caterer, host, or other third party.

Participants are responsible for communicating allergies or dietary restrictions when requested. Mabel cannot guarantee that food or beverages will be free from specific allergens or cross-contact unless expressly stated.

11. Third-Party Vendors, Venues & Collaborators

Mabel frequently works with local businesses, venues, instructors, speakers, collaborators, vendors, and other third parties.

Unless expressly stated otherwise, those parties are independent from Mabel and may maintain their own policies, requirements, and terms.

Mabel is not responsible for the independent acts, omissions, products, services, or policies of third parties except to the extent required by applicable law.

12. Website Content & Intellectual Property

Unless otherwise stated, the content appearing on the Mabel of Marblehead website—including text, branding, graphics, photographs, event concepts, downloadable materials, and original content—is owned by or licensed to Mabel of Marblehead.

Website content may not be copied, reproduced, republished, distributed, sold, or used for commercial purposes without permission.

13. Third-Party Links

The website may contain links to third-party websites, businesses, platforms, products, or services.

These links are provided for convenience and do not make Mabel responsible for the content, availability, security, products, services, or privacy practices of those third parties.

14. Website Availability

Mabel makes reasonable efforts to maintain accurate and current website information but does not guarantee that the website will always be uninterrupted, error-free, or completely current.

Offerings, availability, descriptions, pricing, and website content may be updated from time to time.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Mabel of Marblehead will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or participation in Mabel offerings.

Nothing in these Terms is intended to waive or limit rights or liabilities that cannot legally be waived or limited.

16. Changes to These Terms

Mabel may update these Terms & Conditions from time to time.

The current version will be posted on the Mabel of Marblehead website with its effective date. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

17. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

18. Contact

Questions regarding these Terms & Conditions may be directed to Mabel of Marblehead through the contact information provided on the website.

Mabel of Marblehead Privacy Policy

Effective Date: August 2026

Mabel of Marblehead respects your privacy. This Privacy Policy explains the types of information we may collect when you visit our website, make a purchase, attend an event, join the Creatives Club, complete a form, subscribe to communications, or otherwise interact with Mabel.

1. Information We Collect

Depending on how you interact with Mabel, we may collect information such as:

  • Name

  • Email address

  • Phone number

  • Billing and transaction information

  • Event registration information

  • Membership information

  • Business or professional information

  • Website and social media links

  • Headshots, logos, biographies, and other materials submitted for directories or promotional purposes

  • Event preferences

  • Dietary restrictions or allergy information when relevant to an event

  • Information submitted through applications, contact forms, surveys, questionnaires, or other forms

  • Communications you send to Mabel

  • Website usage and technical information collected through cookies or similar technologies

We only collect information reasonably related to operating Mabel's website, events, memberships, services, community, and communications.

2. How We Use Information

Mabel may use information collected to:

  • Process purchases and payments

  • Manage event registrations

  • Provide purchased products, services, rentals, or experiences

  • Administer Creatives Club memberships

  • Review membership applications

  • Create and maintain the Creatives Club Member Directory

  • Communicate with customers, members, attendees, collaborators, and prospective clients

  • Send newsletters, event announcements, and marketing communications when permitted

  • Plan and improve events, programming, services, and website experiences

  • Respond to questions or inquiries

  • Maintain business and transaction records

  • Prevent misuse or fraudulent activity

  • Comply with applicable legal and regulatory requirements

3. Creatives Club Member Directory

Creatives Club members may voluntarily submit information to be included in the Member Directory.

Directory information may include a member's name, business name, biography, headshot, logo, website, social media accounts, business description, contact information, or other information requested by Mabel.

By submitting information for inclusion in the Member Directory, the member authorizes Mabel to publish and display that information for the purpose of facilitating community connections and promoting Creatives Club members.

A member's directory listing will be removed following the conclusion of the member's final paid membership period.

4. Email & Marketing Communications

If you subscribe to Mabel's newsletter, register for an event, purchase a product or service, or otherwise opt in to marketing communications, Mabel may send you information about events, memberships, offerings, updates, and other news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the applicable email.

Transactional or administrative communications relating to a purchase, event registration, membership, booking, or other existing relationship may still be sent when necessary.

5. Payment Information

Payments may be processed through third-party payment processors and commerce platforms.

Mabel generally does not directly store complete credit or debit card numbers. Payment information is handled according to the privacy and security practices of the applicable payment processor.

6. Service Providers

Mabel may use third-party platforms and service providers to operate the business, including services related to:

  • Website hosting

  • E-commerce

  • Payment processing

  • Email marketing

  • Forms and applications

  • Event registration

  • Community management

  • Analytics

  • Scheduling

  • Business operations

These providers may receive information as reasonably necessary to perform services on Mabel's behalf and are subject to their own privacy policies and practices.

7. Information Sharing

Mabel does not sell personal information.

Mabel may share information when reasonably necessary with service providers, venues, event collaborators, contractors, or other partners involved in providing a service or experience you requested.

For example, dietary information may need to be shared with a caterer or venue, or registration information may need to be shared with an event collaborator.

Mabel may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of Mabel, its customers, members, or others.

8. Cookies & Website Analytics

The Mabel website may use cookies and similar technologies to operate website functionality, understand website usage, remember preferences, and improve the visitor experience.

Third-party services integrated into the website may also use cookies or similar technologies according to their own privacy policies.

Visitors may be able to control certain cookies through their browser or device settings and through any cookie-management options made available on the website.

9. Photography & Event Media

Mabel events may be photographed or recorded.

Photographs and videos may be used on Mabel's website, social media accounts, newsletters, and other marketing or promotional materials.

Guests who do not wish to appear in identifiable event photography or video should notify Mabel prior to or upon arrival at the applicable event. Mabel will make reasonable efforts to accommodate those requests.

10. Information Retention

Mabel may retain information for as long as reasonably necessary to provide services, administer memberships, maintain business and transaction records, comply with legal obligations, resolve disputes, and support legitimate business operations.

Information that is no longer reasonably necessary may be deleted or anonymized in accordance with Mabel's business practices and applicable law.

11. Information Security

Mabel takes reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.

12. Children's Privacy

Mabel's website, memberships, and general programming are not intended to collect personal information directly from children under 13.

If Mabel learns that personal information from a child under 13 has been collected without appropriate authorization, reasonable steps will be taken to delete it.

13. Third-Party Websites

The Mabel website may contain links to third-party websites, social media platforms, venues, collaborators, or other services.

Mabel is not responsible for the privacy practices, security, or content of third-party websites or services. Visitors should review the applicable third party's privacy policy when leaving Mabel's website.

14. Your Choices

You may contact Mabel to:

  • Request an update or correction to information you have provided

  • Ask questions about how your information is used

  • Request removal from marketing communications

  • Request changes to information displayed in the Creatives Club Member Directory

  • Make other privacy-related inquiries

Certain information may need to be retained for legal, accounting, transaction, fraud-prevention, or legitimate business purposes.

15. Changes to This Privacy Policy

Mabel may update this Privacy Policy from time to time to reflect changes in its services, technology, business practices, or legal obligations.

The current version will be posted on the Mabel of Marblehead website with the applicable effective date.

16. Contact

Questions or requests regarding this Privacy Policy may be directed to Mabel of Marblehead using the contact information provided on the website.